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Terms and Conditions, must be read before booking.
Children under 16 must be accompanied by an Adult.
Baggage Allowance, 20kg. IMPORTANT information please read.
Wheelchair users / Passengers with special requirements MUST BOOK BY PHONE, must be read.



Holiday Airline of the Year 2007

BEST HOLIDAY AIRLINE 2007
Flyglobespan was named Best Holiday Airline at The Scottish Passenger Agents Association (SPAA) Awards on 8 November, fighting off strong competition from First Choice Airways, Mytravel Airways and Thomas Cook Airlines.

The award was in addition to flyglobespan beating British Airways, Lufthansa and Easyjet to achieve runner up title in the Best European Airline category, just being pipped at the post by KLM.



AIRLINE OF THE YEAR

AIRLINE OF THE YEAR
Award winning, flyglobespan was named Airline of the Year 2004 by airport operator, BAA Scotland. The award reflects the airline’s remarkable success since its inception in 2002. Flyglobespan has grown to become one of the biggest and most popular airlines and now serves, at the last count 30 top Worldwide destinations.



UK TOP 250 COMPANY

UK TOP 250 COMPANY - No. 133
The Globespan Group achieved the position of 133rd on the league table of Britain’s biggest mid-market private companies in 2007, a move of more than 60 places from their position in the league in 2006. The league is compiled by Sunday Times, in association with HSBC and KPMG.



SCDI PRESIDENT’S AWARD

SCDI PRESIDENT’S AWARD
Awarded to flyglobespan for Outstanding Business Achievement 2006. Presented by Dr Tam Dalyell FRSE, President, SCDI (Scottish Council for Development and Industry).



 
"Our commitment is to exceed our passengers’ expectations"


flyglobespan - customer comments and opinions"Staff were very helpful and friendly"
"Recently, I flew out to Faro on yet another Flyglobespan flight from Aberdeen. The plane, with comfortable seating, left on time, arrived early into Faro, the staff were very helpful and friendly, and there was a good selection of food, beverages, and duty-free goods on sale. I will definitely be booking flights with Flyglobespan from Aberdeen in summer 2008. I will use the airline as I certainly do not want to lose them. I wish them a successful summer season in 2008."
 
Mr Gray, Aberdeen. November 2007

"Impressed with the service provided"
"I feel I should contact you to commend your cabin staff for their concern, commitment, professionalism and quick action when a young girl became unwell during the flight. I think it is important that good quality service is also recognised and would ask you to commend you staff for their prompt and thoughtful actions. I have flown with Flyglobespan now on many occasions and continue to be impressed with the service provided and if you continue to employ staff to the calibre of Craig and Lorna then I am sure your company will continue to lead the market in low cost air travel"
Mr MacDonald, Glasgow. November 2007

"My personal thanks to all Globespan staff"
"I would like to pass on my personal thanks to all Globespan staff both on the ground at Faro and on the plane who worked tirelessly and sympathetically to ensure (we) got onto the Sunday evening flight to Glasgow. I am all too aware that we too often receive only the negative comments regarding the quality of service provided by our organisations. Therefore I have chosen to alert you to the positive actions and assistance of all the Globespan staff involved on this occasion."
Mr Maxwell, East Renfrewshire, November 2007

flyglobespan - customer comments and opinions "We would have no hesitation to fly with you again"
"I have to congratulate you on not only an excellent flight with comfortable seating etc, but also for the attention given to us by the steward and stewardess during the flight. The steward and stewardess worked really non-stop during the flight and especially serving the fine meal. They are both a credit to your company and we would have no hesitation to fly with you again."
Mr and Mrs James, Wales, November 2007

Credit to your company
"The reason for my letter is to let you know how quickly and professionally crew reacted to my circumstances. You may say they were only doing their job but I feel that they did it very professionally and I believe did more than perhaps you would normally expect and consequently I feel that they are a credit to your company."
Mr Haylock, Teeside, November 2007

Compliment the level of service
"I have been using your company up to 8 times a year and can only compliment the level of service provided by flyglobespan. On every occasion I have used your company I have found the aircraft to be clean, the staff very polite and the accommodation always as described."
Mr Smith, Dundee, November 2007

flyglobespan - customer comments and opinionsSincere thanks to impressive staff
"Just want to say how brilliant your cabin staff were. They could not have been more attentive and kinder to me and to my husband. Thank you very much indeed. We had a brilliant week of sun and travel. Again sincere thanks to impressive staff."
Mrs Gordon, Edinburgh, December 2007

"Hope to fly with Globespan in the future"
"The staff at the airport and cabin crew were very efficient and pleasant and the aircraft was very comfortable. A great time was had. I can only thank you for your assistance and hope to fly with Globespan in the future. "
Mrs Burnie, December 2007

Professionalism and friendliness
"I am writing on behalf of my wife and I to compliment flyglobespan on the professionalism and friendliness of your cabin crew staff on our recent return flights from Aberdeen to Malaga. We have frequently flown to both short and long haul destinations with various airlines and can state never having been treated quite so well as we have on these journeys. Congratulations flyglobespan, we look forward to flying with you again in the very near future."
Mrs and Mrs Hamilton, December 2007

flyglobespan - customer comments and opinions Efficient and enjoyable service
"I flew recently with flyglobespan and I am writing to thank you for such an efficient and enjoyable service. This was my first flight with you and I was very impressed with the friendly yet efficient service you provided. The flight there and back was on time and comfortable and my fiance and I were both very impressed with the cleanliness of the plane and the friendliness and professionalism of the air hostess. "
Ms Killick, December 2007

Would recommend the company to others
"I am writing to let you know how much I appreciate the conduct of your staff at Barcelona airport. They behaved in a very professional, helpful and friendly manner. I had not flown with Globespan before but after this experience certainly would do so again and would recommend the company to others, based on your customer service."
Mrs Henderson, January 2008

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