Customer Comments

Below are just a few of the comments we have received from our customers over the recent months:

Getting it right

"Throughout a recent flight, I observed the Cabin Crew being really helpful, happy and nothing was too much trouble and it was wonderful. I thought I would write and let you know you are getting it right!"

Mrs Maggs, November 2008

A credit to the cabin crew

"My wife and I have just returned from an enjoyable holiday in Cyprus with flyglobespan. We would like to compliment you on the excellent service you provided, both our flights arrived early and your cabin crew are a credit to you!"

Mr Stewart, November 2008

An ideal flight

"I feel it incumbent to inform you that my flight to and from Faro was ideal. The timing was exactly as scheduled and the in-flight service was of a very high standard. "

Mr Black, November 2008

Running smoothly

"Me and my Husband recently enjoyed a holiday with flyglobespan, in Majorca, the holiday ran smoothly and the staff everywhere were lovely. Thank you once again."

Mr and Mrs Harper, November 2008

A great success

"Our recent holiday to Croatia with flyglobespan was a great success, our flights arrived 15 minutes early both ways. We hope to enjoy holidays with flyglobespan in the future!"

Mrs Maciver, October 2008

I can't thank them enough!

"I would like to congratulate your cabin crew on a recent flight, the kindness I received was exemplary and I cant thank them enough!"

Mrs Gallagher, October 2008

Cabin Crew are exceptional

"Your Cabin Crew are exceptional, this was our first experience flying with you and we would not hesitate to travel with flyglobespan again!"

Mr and Mrs Harris, October 2008

A superb trip

"We would like to thank all at flyglobespan for a superb trip! Our holiday arrangements were so smooth and the whole holiday was fantastic! We would definitely book with you again!"

The Milne Family, October 2008

Thank you

"My wife and I were on holiday in Malaga, when we received a phone call telling us that a very close friend had died suddenly. We contacted flyglobespan, and spoke to a representative, who was very understanding and sympathetic. After searching you managed to get us a flight home. My wife and I appreciate all that was done for us,and without your help we would not have made it home in time.Thank You."

Jim and Betty Philip, September 08

A really good holiday, thank you

"Both our travel and accommodation was booked with Globespan, our flights were trouble free and accommodation and transfers were good. A really good holiday. Thank you, we will definitely book with you again!"

Judith Millward, September 08

The cabin crew were excellent

"Both flights were of an excellent standard! The food served on board was of an extremely high standard and the attentions of the cabin crew was excellent. We would certainly use Globespan on future flights."

Alastair & Gaynor Manthorpe, September 08

The Staff were extremely polite and helpful

"The Staff were extremely polite and helpful and knowledgeable of the city they were flying into. The food was good and well presented. The seats were comfortable and had the right amount of space. I hope to fly with Globespan again soon."

James Gardener, September 08

We had an absolutely fantastic holiday

"Me and my wife are both deaf and the kindness and understanding of your staff on a recent trip to Cyprus was absolutely astounding. Nothing was to much trouble and for this we are eternally grateful. We had an absolutely fantastic holiday booked through your company and your staff added to this. We look forward to travelling with you again very soon."

Hugh and Marina Grant, September 08

I'll only fly with flyglobespan

"I have not flown with anyone else in the past four years, and I have no intention of doing so."

Jim Morrison, September 08

On time and completely problem free!

"I wouldn’t hesitate to use flyglobespan in the future. The service was excellent, on time and completely problem free. "

Lynda Weston, August 08

Our flights were wonderful

"I have just returned from visiting relatives in Spain and would like to thank the cabin crew for their patience and attitude. I will certainly be flying with flyglobespan in the future, as our flights’ were wonderful!"

Yvonne A. Rae, August 08

I will never use another airline but flyglobespan from now on

"The flight was a pleasure; plenty of legroom and the cabin crew were very friendly. I will never use another airline but flyglobespan from now on."

Vivian Dickenson, August 08

Will certainly travel with you again

"We would not hesitate to recommend flyglobespan and will certainly travel with you again in the future."

Arlene, Gerry and Josh McCluskey, August 08.

I can't praise Globespan enough

"My wife and I have just returned from 3 weeks holiday in Calgary. I can’t praise Globespan enough. It was an excellent holiday made all the more enjoyable by travelling with an excellent airline."

Mr Worrall, July 08.

A very stress free enjoyable holiday – we will definitely book through you again.

"Thank you very much for a most enjoyable travel experience with yourselves. From start to finish we were most impressed with flyglobespan. The check-in staff were very friendly, the flights were on time both ways and the crews were excellent. All in all a very stress free enjoyable holiday – we will definitely book through you again. "

Ms Cairns, July 08

Staff were always helpful and courteous

"We recently flew to Palma from Aberdeen and arranged to have a wheelchair. I am writing to thank you for the help and efficient manner with which your organisation supported us in both airports. There was never any hint that we were a bother or a pest - quite the reverse, the staff were always helpful and courteous. Please pass on our thanks to all those involved - it did make a difference, it did add to the quality of our holiday."

Mr Mcinnes, July 08

Globespan has been a very pleasant experience

"We have twice used your airline and on both occasions were courteously and comfortably transported at the proper time. In addition, we requested the use of a wheelchair for our arrival in Edinburgh where again the staff were courteous and efficient. All round, our association with Globespan has been a very pleasant experience."

Mrs Dell, July 08

A big thank you to the very helpful cabin crew

"Unfortunately I became ill on a recent flyglobespan flight. I would be obliged if you could pass on a big thank you to the very helpful cabin crew on board this flight. They were most kind, helpful and efficient towards my partner and me during the flight. Thank you once again."

Mrs Wilson, June 08

V.I.P treatment

"I am writing to you to thank you and your staff for the V.I.P treatment given to my wife and I on our flights. Ground staff, aircrew & flight attendants were so good to us I felt I should write and congratulate you and your staff for their help and consideration. I have flown with you before and everyone was so courteous to us. I hope to have the good fortune to be carried by your airline again in the future.

Mr R, June 08

We will definitely be recommending flyglobespan to family and friends

"We recently returned from a two week holiday in the Algarve and feel it appropriate to compliment Globespan on the service provided. From start to finish our experience was an enjoyable one. The occurrence of daily flights from Edinburgh (our nearest airport) meant that organising our holiday was extremely easy as it allowed complete flexibility. Both the outbound and return flights left and arrived exactly on time. The planes were clean and comfortable and the service provided by the cabin crew was excellent. Additionally we were impressed by the affordability and standard of the onboard food and drinks. So, in conclusion we are pleased to send you this letter and provide compliment where it is most certainly due. We will definitely be recommending flyglobespan to family and friends. Furthermore, we are hoping to visit Canada in the next year and will be pleased to use flyglobespan again.

Richard, June 08

A very enjoyable return home

"In this day and age of stressful travel and security processes (albeit very necessary) at airports, you really need a welcoming and helpful Cabin Crew to calm one down. The crew members certainly filled the bill and their kindness permeated throughout the passengers too and led to a very enjoyable return home."

Margaret, May 08

Excellent service

"I must write and tell you about the wonderful treatment I receive from all departments and flight staff at Globespan. I travel from Glasgow-Benidorm three or four times a year. I have been on other airlines but nothing like the standard of flyglobespan. I have recommended three friends who are now flying this summer with you. EXCELLENT SERVICE!"

Mr Connolly, June 08

Will definitely be recommending Globespan

"This is just a quick note to express my appreciation of your service that I experienced for the first time yesterday. The flight was great, the crew could not have been more helpful and cheerful - especially with tired kids! The captain and crew kept us updated at regular intervals without being obtrusive - I wish some of your more `scheduled` competitors could experience your service first hand. It is not often that I take the time to drop a line of appreciation but I was so impressed. I will definitely be recommending Globespan to my friends and colleagues."

May 08

Cabin crew were fantastic

"The cabin crew on this flight were all fantastic - they deserve to be recognised for all their hard work. Nothing was a problem to them, meals were served cheerfully, crew took time to talk to passengers and answer questions, and they explained duty free product to everyone before selling them. They could not have been more helpful if they had tried."

May 08

Thanks again globespan

"I have recently returned from Tenerife and decided I needed to contact you to thank globespan for our flights. My wife and i were very pleased with the cleanliness of the plane, and the attention and care staff took. We have flown with quite a few different airlines and, as long as you fly where we are going, I think we will be flying with you. Thanks again globespan – I have already started telling friends and family how good our flights were."

Mr Mabon, April 08