Manage Your Booking
Once you have booked your trip with flyglobespan, the Manage Your Booking section allows you to view and make changes to your booking. Once you receive your confirmation email and booking reference, enter your details in the form on the right to log-in.
Click on the links below for more information:
- View your itinerary & reconfirm flights
- Select your seats
- Select your meals
- Change names & flight dates
- Purchase baggage & sporting equipment allowance
- Cancel your booking
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View your itinerary & reconfirm flights
We reserve the right to amend, introduce stops, cancel or consolidate flights as necessary to achieve the high load factors required to maintain profitability whilst offering low fares. Whilst we will try to avoid making changes, we will of course notify you of any material change where it is practical to do so. In this instance we will contact you via your registered email address if the booking was made on the website. Only if the booking was made through our reservation office will you be notified by post. Therefore it is important to inform us of any changes to these details. Changes made at the last minute for industrial action; operational reasons etc; will only be posted on our website. For these reasons and because it is prudent to do so, you should utilise the reconfirmation link on our website prior to your departure, which allows you to view your booking 'live' in our system.
You may also phone our call centre on 0871 971 1440 or from outwith the UK +44 141 332 3233, between the hours of 09:00 and 20:00 Mon - Fri, 09:00 and 17:30 on Sat, and 10:00 and 17:00 on Sun. (UK time).
Travel Agents may use this method or if the booking was made electronically, via their Viewdata system. Adherence to the above advice is particularly important to those booking far in advance, but in all circumstances is a condition of carriage. Passengers are advised that it is a condition of carriage that they have in place their own policy of travel insurance sufficient to cover any potential loss or damage arising from the flight.
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Select your seats
You may pre-select your seat onboard, depending on availability, for both your outbound and return flight, and seats may be reserved any time up to two days prior to departure.
Please note that online seat selection currently requires the Internet Explorer web browser.
The current prices for seat selection are as follows:
Route Type Standard Standard Plus Emergency exit / extra legroom Emergency exit / bulkhead seats Business Class European Flights £5.00 each way £12.50 each way Egypt Flights £5.00 each way £12.50 each way US Flights Free £25.00 each way (departures after 24 May only) £40.00 each way Complimentary East Coast Canada Flights £7.50 £40.00 each way West Coast Canada Flights £7.50 £25.00 each way £40.00 each way Complimentary -
Select your meals
Pre-bookable meals are available for all the routes shown below. Pre-selecting meals on flights to/from Europe and Egypt costs just £6, while pre-selection is complimentary on our transatlantic routes. Please note that meals can be pre-booked up to 48 hours prior to flight departure.
Europe
- Edinburgh - Lanzarote
- Edinburgh - Paphos
- Edinburgh - Madeira
- Edinburgh - Gran Canaria
- Edinburgh - Tenerife
- Glasgow - Lanzarote
- Glasgow - Paphos
- Glasgow - Gran Canaria
- Glasgow - Tenerife
Egypt
Canada
- Belfast - Toronto
- Cardiff - Toronto
- Edinburgh - Toronto
- Glasgow - Calgary
- Glasgow - Toronto
- Glasgow - Vancouver
- London Gatwick - Calgary
- London Gatwick - Toronto
- London Gatwick - Vancouver
- Manchester - Calgary
- Manchester - Toronto
- Manchester - Vancouver
U.S.A.
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Change names & flight dates
Name changes on a round trip booking can only be changed on a round trip basis. Names on a one way booking may also be changed. Name change can be made any time up to 5pm 2 days prior to the schedule departure of the outbound flight.
Travel dates can be changed up to 7 days prior to departure of the said flight and may be amended to any other date currently on sale. Outbound and inbound sectors can only be changed once. In addition to the fees shown above, any increase in airfare will be levied. No refund will be made if the airfare is lower. Date changes must be made to our call centre on 0871 971 1461 (+44 131 466 7609 if calling from outwith the UK) between the hours of Mon-Fri 9.00am-8.00pm, Sat 9.00am-5.30pm and Sun 10.00am - 5.00pm. E-mailed flight changes will not be accepted. No change to route permitted.
Prices for amendments are as follows (per person per section, displayed in GBP):
Flights/Packages within Europe (inc Egypt) Flights/Packages departure outwith Europe Date changes £25.00 £35.00 Name changes online £40.00 (£20 one-way) £70.00 (£35 one-way) Name changes by phone £25.00 £40.00 -
Purchase baggage allowance
flyglobespan passengers are entitled to take one bag on board. There is no cost for this and the bag must be no larger than 55cm x 45cm x 20cm. Whilst there is no weight restriction (within the total 20kg European / 25kg Transatlantic allowance), passengers must be able to put their own bag in the overhead lockers without assistance.
Further baggage is split into the following areas:
Checked-in baggage - from 1 March 2008 flyglobespan introduced a small charge for baggage to be checked in on all European flights plus flights from Europe to Egypt only. Passengers prepaying this via the website will be charged £6.00 per bag each way, whilst passengers opting to pay at the airport will be charged £10.00 per bag each way and will have to pay this charge at the ticket desk before check in. The maximum weight for checked-in baggage is 20 kilos per passenger. Additional baggage will be charged as excess baggage.
Excess baggage - additional baggage allowance can be purchased in advance at the rate of £15 for 10 kilos per flight sector, up to a maximum of 50 kilos. No piece of luggage may weight more than 32 kilos.
Sporting equipment - due to strict weight regulations, we are limited to the amount and type of sports equipment we can carry on each flight. This includes bicycles, golf clubs, snowboards, bowls, skis, bodyboards and diving equipment. The carriage of such equipment must be booked in advance. The maximum weight allowed for any one piece of sporting equipment is 16 kilos. The charge for each item permitted for carriage is £15.00 per flight sector.
For more information including advice on item & weight restrictions, please see our Baggage Policy pages in the FAQ.
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Cancel your booking
All cancellations must be made online or by telephone to our Call Centre on 0871 971 1461 between the hours of Mon - Fri 9.00am - 8.00pm and Sat 9.00am - 5.30pm and Sun 10.00am - 5.00pm; e-mailed cancellations will not be accepted. Cancellation charge is a percentage of total price: any insurance premium paid is also forfeited on cancellation. Any amendment fees previously charged do not form part of the price paid and as such will be retained by the company in the event of cancellation. Any refund due includes any Air Passenger Duty paid.
If you only wish to cancel part of your booking then please contact our call centre on the number shown above.
Period before departure Europe & Egypt - Flight Only All other flights / packages Excess baggage / sporting equipment / transfers More than 70 days 80% Deposit only 100% 70-56 days 80% 80% 100% 55-15 days 80% 80% 100% 14 days - 12 noon day before departure 90% 90% 100% After 12 noon day before departure 100% 100% 100%
Enter your details
Enter the details of the first passenger (as shown on your booking):